Wayfair

Boston, MA | Posted: 5 years ago

Senior Software Engineer Wayfair is the premier destination to shop for a Zillion Things Home across 5,000 brands. Our supply chain is becoming an increasingly visible component to Wayfair's core strategy. The Warehouse Management Systems team, which owns the software, systems, and processes running inside our fulfillment centers, is a critical piece of that strategy. 

We prototype, build, and scale the tools used by our warehouse operations staff to pick, pack, and ship customer orders. We pride ourselves on driving accuracy and on-time delivery as order volume increases and the distribution network evolves to serve the volume. 

We build and support a variety of technologies created in-house, as well as integrations with best-in-breed vendors. Technology in our warehouses is growing by leaps and bounds with the inclusion of automation, supplier self-service, and learning from rapid experimentation. Prototyping is at the heart of our culture and generates the data used in our data-driven decisions. We welcome new ideas from a diverse set of backgrounds and encourage innovation at all levels. 

The warehouse is a key driver in increasing delivery speed, driving down cost in the supply chain, and delighting our customers. 

WMS started with one single warehouse serving the entire US. We now have a network of fulfillment centers, cross docks, and pool points throughout the US, UK, and EU. We are in the midst of creating new warehouse functionality while increasing availability of items that can be delivered in 2 days or less. Small, medium, and large parcel items are all included in the network and pose exciting challenges when designing the next phase of fulfillment technology. Here are some recent projects that have pushed our global fulfillment network forward in its speed and product availability. 

• Automated product handling to minimize labor per order


• Predictive analytics to eliminate damaged items before they enter the supply chain


• Supplier recall capabilities to enable new product categories in the warehouse


• Order picking rules engine based on expiration date


• Small, medium, and large parcel handling in the same facility


• Customized Android devices to improve warehouse staff efficiency


• Flexible routing to enable optimal delivery speed and cost

We are never done. Warehousing has an exciting roadmap to continually improve the customer experience, add new capabilities, and minimize cost. We have large ambitions to further enhance our world class supply chain and require the best and brightest to make it happen. The next generation warehouses will have extensive automation, flexible configurations that conform to the consumer demands, and real time feedback on operations.
What You'll Do

• Lead technical roadmaps, design, and implementation within a team of high performing engineers that will shape the future of Wayfair's supply chain.


• Grow your professional network within Wayfair Engineering and the industry


• Mentor new hires and other engineers to help them "level up" and become more proficient by example, tech talks, pairing, and other avenues to increase technical efficiency across the organization.


• Handle ambiguity with limited oversight; leverage technical acumen, experience, and network to answer questions and remove roadblocks.


• Propose and own initiatives to completion while balancing various tradeoffs including speed to delivery vs ongoing maintainability and others.


• Provide high quality code reviews and technically complex architectural designs


• Bring in new ideas from other internal teams as well as external best practices


• Participate with leadership in making decisions around roadmaps


• Collaborate well with senior management, product managers, and all other stakeholders

Who You Are:

• Mastery of a server side programming language (PHP preferred but not required)


• Experience mentoring junior engineers


• Experience leading a large, cross-cutting technical initiative to delivery


• Proficient in cross-functional consensus building and influencing without authority


• Proficient in designing systems at scale


• Proficient in effective troubleshooting and issue resolution techniques


• Proficient in a frontend framework (React preferred but not required)


• Proficient in writing SQL queries against a relational database